Welcome to Microjoy. These Terms & Conditions govern your use of our website and your purchase of products through our online store. By accessing or using our website, you agree to be bound by these terms.
This website is operated by Microjoy. We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice. The latest version will always be available on this page.
We make every effort to ensure that product descriptions, images, prices, ingredients, weights, and other information displayed on the website are accurate.
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
We reserve the right to change product prices at any time. If an incorrect price is displayed due to a technical or human error, we may cancel the affected order and refund any amount already paid.
When you place an order, you are making an offer to purchase the selected products.
An order is considered accepted once you receive an order confirmation from us. We reserve the right to cancel or reject an order due to:
If an order is cancelled after payment, the applicable amount will be refunded to the original payment method.
We may offer multiple payment methods, including online payment, UPI, cards, net banking, wallets, and other available payment options.
Payments are processed through authorized third-party payment providers. We do not directly store your complete card or banking credentials.
We aim to dispatch orders within the estimated timeframe displayed on the website.
Delivery times may vary depending on:
Once an order has been handed over to the courier, delivery may be subject to the courier company’s terms and timelines.
Customers are responsible for providing a complete and accurate shipping address and contact information.
Returns and refunds are subject to our Return & Refund Policy.
For food and beverage products, returns may be restricted for hygiene and safety reasons. Damaged, incorrect, or defective products should be reported within the timeframe specified in our Return & Refund Policy, preferably with photographs or an unboxing video where applicable.
Refunds, when approved, will generally be processed to the original payment method.
Customers may request cancellation before an order is dispatched.
Once an order has been shipped, cancellation may no longer be possible. Any eligible refund will be processed according to our cancellation and refund procedures.
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for activities carried out through your account.
You agree to provide accurate and current information when creating an account or placing an order.
You agree not to:
We reserve the right to restrict or terminate access to users who violate these terms.
All website content, including logos, product photographs, graphics, text, designs, trademarks, videos, and other materials, belongs to or is licensed to Microjoy and is protected by applicable intellectual-property laws.
You may not reproduce, modify, distribute, or commercially use our content without prior written permission.
Information provided on our website about food, beverages, ingredients, or wellness benefits is intended for general informational purposes only.
Products should be consumed according to the instructions and information provided on the product packaging. Customers should review ingredient and allergen information before consumption.
If you have specific dietary requirements, allergies, or concerns about consuming a product, consult an appropriate healthcare professional before use.
Our website may use third-party services such as payment gateways, logistics providers, analytics services, and other technology providers.
Your use of certain third-party services may also be subject to their respective terms and policies.
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
To the extent permitted by applicable law, Microjoy will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
We do not guarantee that the website will always be available, uninterrupted, error-free, or completely secure.
We will not be liable for delays or failure to perform our obligations caused by circumstances beyond our reasonable control, including natural disasters, pandemics, government restrictions, strikes, transportation disruptions, technical failures, or other unforeseen events.
These Terms & Conditions shall be governed by the laws applicable in India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.
If you have questions regarding these Terms & Conditions, orders, products, or other website-related matters, please contact us:
Microjoy
Email: customercare@microjoywellness.com
Website: www.microjoywellness.com
Customer Support: +91 9654424209
